Blog Posts Process Management

AI, Automation, And Robotics . . . Oh My!

Blog: Forrester BPM Center of Excellence

As companies strive to improve customer experience through better customer and employee engagement, they inevitably face the problem of scalability. How can we provide a seamless, convenient, and consistent experience to all our customers? And how can we best equip our employees to do so, as well? The technologies in our recently published “The Forrester […]

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