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A Person Isn’t a Transaction. Don’t Treat Them Like One.

Blog: eCase Case Management Blog

The Office of Personnel Management (OPM) instituted a new measurement for the annual Federal Employee Viewpoint Survey (FEVS) in 2014. The New Inclusion Quotient (New IQ) measures employees’ sense of connection in the workplace: how fair, open and empowering life is at their agency. It acts as a barometer of culture – measuring the degree which federal employees feel respected and valued. Inclusion is a precursor to employee engagement…

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