A Glimpse Into The Future Of The Store
Blog: Forrester BPM Center of Excellence
Offline stores are more important than ever despite the eCommerce boom. How will digital technologies transform the future of the store? My colleague Michelle Beeson and I share our points of view. For more research, see The Digital Store Playbook For 2019 and Case Study: Intime Embraces New Retail Transformation To Drive Growth.
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