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400M Reasons to Pay Attention to Contact Center AI

Blog: Forrester BPM Center of Excellence

Uniphore has just announced a whopping $400 million Series E round led by NEA, giving them a valuation of $2.5 billion. And they have been busy – this funding round is right on the heels of some major moves in 2021: a $140 million Series D round, and the acquisitions of Emotion Research Lab (video […]

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