3 Steps for Your 2019 Digital Transformation Strategy
Blog: Bizagi Blog
What’s your digital transformation strategy for 2019? Does it involve digital process automation? Forbes reports that “process automation is the foundation [for digital transformation]”. Here at Bizagi, we believe the same.
By the end of 2019, Forrester
predicts that 40% of enterprises will have automation centers and
frameworks in place as they try to find the best way to structure their
technology and workflows. With process automation being so central to the next
phase of digital transformation for so many businesses, now is the time to
consider what your next steps with digital process automation are for the year.
1. Identify core processes
Firstly, if you haven’t started your process automation yet,
identify processes that a ripe for automation first, such as support tickets,
approvals for holiday leave and expenses. Mapping out these processes in a
workflow allows you to recognise tasks within a process which may be suitable
for automation.
“You don’t have
to automate every process at once. Start with something that’s fairly common, involved
multiple stakeholders and is performed reasonably often, like a purchase
order.” These are wise words of advice
from Forbes.
Many of our customers use the philosophy of starting small,
with quick wins, then scaling up to encompass more processes. Taking this agile
approach means that you can see more business impact in less time. Leading
recruitment firm ManpowerGroup used Bizagi to work in iterative cycles, with
BPM as a common language to help business and IT departments work together and
used processes and workflows in enable sustainable business growth alongside
agile development.
Within the first two years of deploying Bizagi, ManpowerGroup automated two new processes per month, with some processes being reduced from 16 hours to just three hours to complete – that’s five times faster!
2. Align your digital roadmap to the corporate strategy
If you want to unlock a competitive advantage while your
digitally transform, don’t limit yourself to individual digitization projects.
Real digital transformation is about digital innovation and discovery. That’s
why starting small and scaling up, like ManpowerGroup can be advantageous. These
iterative changes can help you to achieve your overall business goals.
Your digital transformation should align your digitization initiatives
with your overall business strategy. You can strategically map out your
enterprise architecture to establish where your gaps are – it’s a challenge to
keep your systems connected, let alone make sure they support new ways of doing
business. Orchestration is key.
Use a digital business platform like Bizagi as an agile
layer to wrap around and unite your existing systems. From there, you can integrate
data and processes across the organization and design your operations to deliver
market-leading customer experience.
3. Integrate intelligent automation with your workflows
You can bring further efficiency to your processes by
introducing Robotic Process Automation and Artificial Intelligence into your
workflows. Everyone is talking about RPA and AI this year – more than 40% of
enterprises will create state-of-the-art digital workers by combining AI with
RPA this year, according
to Forbes.
Integrating them into your businesses processes aids end-to-end automation and helps employees to be even more hands-off as cognitive technology takes control of certain tasks. Using RPA and BPM together can bring about great process automation value than using just one of the technologies. While RPA takes care of the manual, repetitive, rules-based tasks, BPM helps to engineer your workflows and enable end-to-end process automation.
Take a look at our blog on how Bizagi and RPA work together to complement each other.
Alternatively, AI can bring an element of machine learning
to your processes and help to make recommendations on how to improve efficiency
by learning from data. AI combined with contextualization can dramatically
improve your customer experience.
Now that you know the essential steps that you should consider, download our ebook, How To Create a Timeline for Digital Transformation,and start planning your actions for 2019.
The post 3 Steps for Your 2019 Digital Transformation Strategy appeared first on Bizagi Blog – Ideas for Delivering Digital Transformation.
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