- Start with success criteria
- What does 'done' look like?
- Start with the project sponsor/owner's vision.
Understand who the players are: Who are stakeholders, who are consumers/customers and who are decision makers? What do each of them want?Does everyone have the same understanding of the goals? - Are the goals reasonable?
- What are the gaps?
- What will you do about them?
What are the risks you are living with? Business Value (Does it have a tangible, sustainable benefit?) and Delivery (time, cost, feasibility, money?)What should we really be doing? - A plan that incorporates all the above?
- Create the vision with your inner circle.
Close the gaps in expectations.Ensure the solutions team know what is expected. - Definition of done, etc
Ensure that the solutions team have a system in place that helps monitor progress and surface problems quicklyManage the issuesCommunicate- At the start, regularly while on the journey, then
- Pre-launch comms, launch comms, post launch comms.
- Set and manage expectations, then tell everyone what a great job has been done to embed a sense of satisfaction in people
Thank everyone involved for their contributionBask in the glory of a successful projectThank me later
