Designing Enterprise Architecture Frameworks: Integrating Business Processes with IT Infrastructure
The Coo Revolution: Reinventing Customer-Facing Processes for Moments of Truth
BPM CBOK Version 3.0: Guide to the Business Process Management Common Body Of Knowledge
Empowering Knowledge Workers (BPM and Workflow Handbook Series)
S-BPM Illustrated: A Storybook about Business Process Modeling and Execution
Business Process Modeling, Simulation and Design, Second Edition
Business Process Management: Concepts, Languages, Architectures
You Think You Are Doing Well?: Become a Winner with Customer-Centric Process Leadership!