Knowledge Automation: How to Implement Decision Management in Business Processes
iBPMS – Intelligent BPM Systems (BPM and Workflow Handbook Series)
Draw What You Do: A Practical Approach To Process Improvement
Business Innovation in the Cloud: Executing on Innovation With Cloud Computing
Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Mastering the Requirements Process: Getting Requirements Right (3rd Edition)
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization