Mastering Your Organization’s Processes: A Plain Guide to BPM
Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
In Search Of Bpm Excellence: Straight From The Thought Leaders
Improving Performance: How to Manage the White Space in the Organization Chart
High Performance Through Process Excellence: From Strategy to Operations
Extreme Competition: Innovation And the Great 21st Century Business Reformation
Enterprise Architecture As Strategy: Creating a Foundation for Business Execution
Compliance Management for Public, Private, or Non-Profit Organizations