Gain Significant Results with Goal-Led Collaboration
Blog: Jim Sinur
Several savvy organizations had picked up on the power of goal-led collaboration and applied them to real-world situations. Here are two very interesting case studies that come from very different directions but share the common benefit of customer delight.
The second case study is about how a B2B focused organization delivered tangible and crisp benefits that were impressive during the initial times of COVID. The benefits made everyone in the CX suite grin from ear to ear. Many of us would love to deliver a 29% increase in revenue while reducing costs by an impressive 30%. All of this while reducing the time to deliver from 6 weeks to 2 days. Click Here for an impressive hard benefit case study that would make most of us proud.
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