Robotic Process Automation (RPA) Case Study: Utilities Industry
Original post from https://www.cigen.com.au/cigenblog/
Utilities company automates asset management database updates
Customer: Utilities sector, Australia
Records per day:
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1,000+ GAS METER MOVES,
ADDS & CHANGES
Processes automated:
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Intra-daily updates to web-based asset management application,
sourced from gas fitted field team
RPA infrastructure: UiPath platform with Studio + Orchestrator + unattended robots
Benefits:
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85% of effort automated
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7 months to ROI
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30% faster processing time
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complex business rules and processing pathways accounted for
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100% data entry accuracy
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Able to meet tighter regulatory compliance SLA’s
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