Robotic Process Automation (RPA) Case Study: Utilities Industry
Blog: Cigen
Utilities company automates asset management database updates

Customer: Utilities sector, Australia
Records per day:
1,000+ GAS METER MOVES,
ADDS & CHANGES
Processes automated:
Intra-daily updates to web-based asset management application,
sourced from gas fitted field team
RPA infrastructure: UiPath platform with Studio + Orchestrator + unattended robots

Benefits:
85% of effort automated
7 months to ROI
30% faster processing time
complex business rules and processing pathways accounted for
100% data entry accuracy
Able to meet tighter regulatory compliance SLA’s
