blog posts

Robotic Process Automation (RPA) Case Study: Utilities Industry

Blog: Cigen

Utilities company automates asset management database updates

CiGen-robotic-process-automation-RPA-Australia-case-study-utilities-company-automates-asset-management-database-updates

Customer: Utilities sector, Australia

Records per day:

  • 1,000+ GAS METER MOVES,

    ADDS & CHANGES

Processes automated:

  • Intra-daily updates to web-based asset management application,

    sourced from gas fitted field team

RPA infrastructure: UiPath platform with Studio + Orchestrator + unattended robots

CiGen-robotic-process-automation-RPA-Australia-case-study-utilities-company-automates-asset-management-database-updates (1)-2.png

Benefits:

  • 85% of effort automated

  • 7 months to ROI

  • 30% faster processing time

  • complex business rules and processing pathways accounted for

  • 100% data entry accuracy

  • Able to meet tighter regulatory compliance SLA’s

CiGen-robotic-process-automation-RPA-Australia-case-study-utilities-company-automates-asset-management-database-updates (1)-3.png