Take part in this interactive workshop to develop skills on digital transformation.
Consumers have developed new ways of getting information about products and services, compare, buy and interact with businesses. These new consumer behaviors mixed with globalization of markets require organizations to review customer experience and their business model. This digital transformation involves development of new strategies taking advantage of new technologies.
Digital business strategies usually emerge from creative brainstorming sessions of executives using white boards and sticky notes. Conversely, very structured architectures of operations are created using specific standards with the goal of increased automation. Now, the big question is: how can we enable creative ideation of strategies and structured execution architectures to not only co-exist but to also be aligned for successful digital transformation?
This is what you will find during this interactive workshop, featuring the use of business capabilities as the hinge to the operations-strategies alignment.
Daniel C Morris – Principal Business Operation Excellence at Warden Consulting
Brian Stucky – Managing Director, Business Decision Management at Allegiance Advisory Group