Blog Posts Process Management

Your Next Brand Crisis Is Just Around The Corner

Blog: Forrester BPM Center of Excellence

Wells Fargo, Uber, Starbucks, Chipotle…the list of companies that have found themselves pounded by controversy is long — in fact 50% of the Fortune 100 have had to deal with a crisis in the past 3 years. Check out this short overview of the new report Emily Collins and I co-authored…then check out the report […]

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