Will your company’s digital transformation end up as a bold decision or a bust?
Blog: Forrester BPM Center of Excellence
In digital transformation, there’s a fine line between fearlessness and foolishness. Bad decisions can have all the trappings of a bold new strategy: A costly acquisition, suddenly pivoting to an unexpected new product offering, an ambitious new vision for the future. Similarly, when consumer media hypes a new business model that will “disrupt” an industry, […]