Blog Posts Process Management

Will CX Pros Still Have A Job In 2025?

Blog: Forrester BPM Center of Excellence

There we were . . . a round table of CX leaders from across Southeast Asia, senior executives with years of experience running large, successful teams and chipping away at the journey to turn our organizations into customer-obsessed enterprises. We shared our recent wins and successes and learned from each other how to go faster, […]

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