Why Proactive Agent Collision Detection is Essential for Enterprise Support
Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox
Learn more about HappyFox → https://www.happyfox.com
Two support agents simultaneously respond to an urgent customer ticket. Both spend 15 minutes crafting detailed responses. When they hit...
The post Why Proactive Agent Collision Detection is Essential for Enterprise Support first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.