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Why is QA now more important than ever?

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Software Quality Assurance services - Cigniti Technologies

QA software testing has become more important than ever due to the advent of new and complex technologies like AI, IoT, cloud, mobility, virtual reality, and others. It ensures the successful functioning of such applications and pre-empts the occurrence of any security-related issues. 

The world is increasingly driven by digital technologies with software applications at their core. To ensure the smooth run of such technologies, the software and systems at their core should be validated through QA software testing. Unlike earlier, when software quality assurance was an add-on activity in the SDLC and mostly balked at by business stakeholders for being costly and time-consuming, it has become ‘the activity’ to be pursued. So, what has changed in the interim? The answer lies in the advent of newer and complex technologies and fast-changing market dynamics.

Yes, when it is about staying ahead in the competition, businesses have to offer the best customer experience. The new technologies to have taken the world by storm, namely, cloud computing, AI and ML, the Internet of Things (IoT), Big Data, mobility, and virtual reality, among others, have built-in complexities. This is due to the myriad interfaces they share with third-party devices and applications. In fact, their successful functioning is hinged on the proper interaction among various APIs, sensors, and systems.

To ensure quality at the core of all deliverables, enterprises are adopting Agile and DevOps methodologies of software development. Here, quality does not exist as a distinct process but a continuum in the SDLC. These methodologies entail the successful marriage of quality and development wherein the product is continuously updated according to customer expectations and demand. The outcome is a product of top-notch quality and reduced cost of operations.

What is quality assurance?

The enterprises of today want their software products to be adopted by customers at prices that give them the cushion of profitability and further scope for innovation. On the other hand, the tech-savvy customers of the day want the software applications to be robust and functional across a plethora of devices, operating platforms, browsers, and networks. Additionally, they want these products to be competitively priced. Interestingly, most of the time, the competing objectives of enterprises and customers do not meet. This is where software quality assurance testing does the needful from both counts.

From the enterprise’s perspective, quality assurance helps in streamlining processes, identifying and fixing glitches, reducing waste, and delivering great customer experiences. While from the customer perspective, the process of quality assurance and testing ensures the development and delivery of better quality products that can run across device systems and environments. Quality assurance is an assortment of both manual and automated practices that detects glitches in the code under development.

Why is QA now more important than ever?

The range of technologies involving sophisticated microprocessors with embedded software is used across many fields including healthcare. The successful functioning of such technologies can impact the lives of people in various ways. For example, with software applications being used to make payments online, any resident glitches or vulnerabilities can play havoc.


Quality assurance has assumed salience given the negative impact of glitches/vulnerabilities/bugs on individuals, organizations, and entities. It helps any software application to comply with stringent regulations and protocols and delivers superior customer experiences – the ultimate differentiator in the successful adoption of any application.

The post Why is QA now more important than ever? appeared first on NASSCOM Community |The Official Community of Indian IT Industry.

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