Blog Posts Process Management

Who Controls Change in Your Business Processes?

Blog: Genpact Blog

The single biggest factor in the success of Business Process initiatives is the ability to cope with Change. I write “Change” with a capital ‘C’, because it truly is an entity that deserves some respect. Gartner’s latest report for the world of BPM, “Improving and Reinventing Business Processes Primer for 2016” by Bruce Robertson, opens with: “The pace […]

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