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Which Process Mining Project Should You Start With?

Blog: Flux Capacitor

When you start out with process mining, it is often not so easy to know where to start. Which process should you pick first? And which process might be less suitable for your process mining project?

Data availability and process awareness

One way to look at multiple candidates is to assess the data availability and the level of process awareness for each potential project (see the two axes in the image at the top of this article).

Data availability refers to whether there is an IT system that supports the process and collects data about the process steps that were performed. Process awareness refers to the degree to which people know what the process is and how much they follow it.

In the picture above, we describe the four main situations that you can encounter.

1. Bottom-left: Low data availability and low process awareness

For some processes, there is not much data that can be found in the IT systems about the process steps that are performed and the process itself is not very defined either.

For example, an annual planning process that determines the strategy for the coming year may be repeated every year. However, the process is executed via a series of meetings and the outcome is documented in meeting notes and an updated strategy brief for the company.

For processes that should be moved out of this ad-hoc stage into a more structured approach, the focus is

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