Where are the “Easy” buttons in BPM?
Blog: KWKeirstead's Blog
If you are looking for success with BPM, there are, by my count, 17 hurdles.
Either you have to master all of these or get some help for the ones you may not be able to handle on your own.
To contain the scope of the discussion, let’s isolate the following as not being part of “BPM” . . .
- formulating corporate strategies
- ranking candidate initiatives
- selecting initiatives in the context of scarce resources, risk and uncertainty
- authorizing implementation of initiatives
The question becomes which of the following areas of BPM expertise are “easy”, which are not . . .
E=Easy M=Moderate, D=Difficult
- mapping out processes (concept level),
- transitioning concept maps to production-level detail,
- improving processes prior to rollout,
- selecting an appropriate run-time environment (i.e. Case, unless you can suggest something better),
- rollout of improved processes to the run-time environment (compiling graphic maps to generate run-time templates),
- setting up Case-level governance,
- setting Case objectives,
- streaming Case records onto instances of run-time templates,
- threading together process fragments,
- managing workflow at Cases (skill performance roles),
- managing workload at Cases (users prioritizing tasks),
- insertion of ad hoc steps (processes of one step, if you like),
- interoperability (people, machines, software, at various places),
- managing workload across Cases (by supervisors),
- assessing progress toward meeting objectives at Cases,
- consolidating Case data to KPIs.
- challenging KPI trends, KPIs, initiatives, strategies
Anything missing? No worries, we can expand the list as needed.
Filed under: Adaptive Case Management, Business Process Improvement, Business Process Management, Data Interoperability, FOMM, Process Mapping, Risk Analysis, Strategic Planning Tagged: ACM, BPM
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