When and How Much to Invest in Knowledge Management Technology
Blog: APQC Blog
At APQC, we’ve long argued that your knowledge management strategy should dictate decisions about technology, not the other way around. Companies that chase every new KM “solution” without a clear business case rarely get the results they’re looking for. But analysis of APQC’s benchmarking data shows that technology investment is an integral component of knowledge management success.
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