What’s Your Process Management Persona?
Blog: APQC Blog
Here’s a universal truth: When processes are left to develop organically, they tend to grow up in isolated silos. Invariably, some silos have more mature process-minded approaches than others, making it difficult to integrate and standardize horizontally.
Even when there’s a recognized need for greater cross-silo consistency, there’s almost always the same pushback: “We’re too unique to standardize,” “We’re too innovative to standardize,” or “This is the way we’ve always done it.”