OpenTextTM Service Management Automation X (SMAX) is a SaaS service desk, ITSM, and ESM software. Based on embedded machine learning and analytics, SMAX delivers a smart approach to advanced IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM).   October 2023: What’s new in OpenText SMAX CE 23.4  SMAX now offers a …

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