What Is Contextual Support, and Why Is It Critical to Live Chat?
Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox
Learn more about HappyFox → https://www.happyfox.com
Support agents juggle dozens of conversations daily, yet customers expect personalized attention in every interaction. The disconnect? Missing context. When...
The post What Is Contextual Support, and Why Is It Critical to Live Chat? first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.