What if you could reduce the time to launch new services from months to weeks?
Tue, 10 Jun 2014 12:16:00 GMT-05:00
Your business needs are changing constantly and if you don’t
have solutions in place to increase agility and flexibility, you
won’t be able to stay competitive. While you’re waiting for a custom
BPM solution to be built, your competitors are passing you in the
market, your organization isn’t running at its optimum efficiency,
and likely by the time it’s finally ready, your business needs have
already changed again. It’s an endless cycle that needs to stop
Religare Life Insurance Company is the perfect example.
They’re a three-way joint venture between the Netherlands-based
AEGON, an international life insurance, pension, and investment
company and India’s Religare, a leading integrated financial
services groups, and Bennet, Coleman & company, India’s largest
media house. As you can imagine trying to be process efficient and
incorporate real-time integration of systems and information across
infrastructure of that size was a massive challenge.
They needed to launch operations across 14 independent systems
at 25 locations on the first day. Not to mention, the Indian
insurance market serves over 21 languages and a number of unique
local cultures in a population exceeding one billion. Therefore
scaling and adapting processes to meet increasing volumes and
customer acquisition and retention was a huge challenge, especially
when combined with their need to meet an aggressive time-to-market.
Watch the video to hear Srinivasan Iyengar, COO of
AEGON Religare, discuss how they overcame this hurdle
and managed to deploy a solution in days, not months.
Want to learn more about how you can make the case for better
process efficiency? Read the Tech Target white paper, “Selling
the Benefits of Business Process Management for IT and Business Stakeholders.”