What Do Your Customers Want For The Holidays? Confidence
Blog: Forrester BPM Center of Excellence
We’re more than 6 months into a global pandemic that’s still rampant. Your prospects and customers are tired, lonely, and anxious. The good news: you’ve made it possible to hang on to distanced and digitally-enabled versions of holiday cheer. Now’s the time to make sure your customers understand whether they’ve found the right product on your site or app, know when they’ll receive their item in time, and know how to easily return the item if it […]
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