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What can a Voice of the Customer program do for you?

Blog: OpenText

In my last blog, I concluded by saying that a good Voice of the Customer (Voc) program is time, money, and effort well spent. By gathering feedback at key points in your customer’s journey and acting on it, your organization can be a market leader in your respective industry. Customer experience is so instrumental to …

The post What can a Voice of the Customer program do for you? appeared first on OpenText Blogs.

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