2019 is shaping up to be a pivotal year for KM. Organizations large and small, across industries and around the world, are engaging in digital transformation. They’re making significant investments in new technologies, many of which will uproot old workways and IT infrastructures. In this transformative moment, knowledge managers need to recognize three important principles: change is a constant, your north star is the business, and adaptability is key to survival. 

Change, Change, and More Change

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