Blog Posts Process Management

Welcome To A New Era Of Employee Enablement

Blog: Forrester BPM Center of Excellence

Happy New Year! As I reflect on all the research Forrester did in 2019 on EX, end user computing, and modern management, I couldn’t help but think how much the EUC world has changed since I worked in end user support seven years ago.  Back in 2013, making sure that new hires had what they needed on their first day of work was basically a full–time job. I remember spending weeks on […]

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