Blog Posts Process Management

We Asked Bank Execs About Notifications, Here’s What They Said (Hint: Banks Undervalue Alerts)

Blog: Forrester BPM Center of Excellence

My colleague Julie Ask and I recently wrote on how banks are using mobile notifications and emerging tech (based on a survey of executives and digital business leaders at banking providers). The full research (only available to Forrester clients) includes more than 50 slides of data and insights. Here are three key findings: Alerts and […]

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