VIDEO: Boost Customer Engagement With Personalized Video
Blog: Forrester BPM Center of Excellence
When a car insurance company wanted to boost customer engagement during the onboarding process, it turned to personalized video. No longer a gimmick, brands across verticals use the technology to create unique customer experiences at scale. And the videos resonated with the customers of Geoffrey Insurance: an overwhelming majority of them watched the entire video. […]
Leave a Comment
You must be logged in to post a comment.