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US Consumer Pandemic Recovery Outlook, August 2021: Ongoing Uncertainties Caution Consumers

Blog: Forrester BPM Center of Excellence

While US consumers enter the fall season with the return of live sports and in-school instruction signaling normalcy for the coming months, consumer stress lingers. As threats of coronavirus variants stifle back-to-office plans, President Biden calls for employers to mandate vaccinations, and certain states push back against in-school and in-store mask mandates, the risks of the Great Resignation, labor shortages, supply chain issues, and inflation that dominate the news drive consumer fear […]

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