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US Banking Customers Will Soon Demand These Features. Does Your Mobile App Offer Them?

Blog: Forrester BPM Center of Excellence

When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps. Forrester’s Mobile Banking […]

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