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Uncovering trends in customer experience management

Blog: OpenText

A hand touches a tablet with the words 'customer experience' in the foreground.

Rising interest rates. Record inflation. Skyrocketing energy prices. Recession jitters. Labor shortages. In the context of the current landscape, what should customer experience leaders focus on in 2023? Look no further than our The Future of CX in 2023 report. We’ve partnered with Aspire to produce a nuanced perspective on the state of the customer …

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