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UiPath for Contact Center Automation

Blog: UIPath.com

 

Big strides are projected for the global contact center market, which is already one of the world’s fastest growing industries. Market research company Orbis Research suggests that the global contact center market is expected to grow with a CAGR of almost 23% to $24.6 billion by 2022, a significant jump from the mere $4.9 billion market in 2015. Yet, the contact center is experiencing more than just growth — it’s also experiencing a change in business dynamics.

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