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Contributed on July 4, 2023
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Transform your call center into a revenue-generating powerhouse with agent experience management

Blog: OpenText

Image shows an origami crane transforming into a paper airplane.

By prioritizing enhancement of the agent experience, call centers can unlock their potential to deliver outstanding customer service, drive sales, and achieve revenue growth. This approach recognizes that investing in the well-being and empowerment of call center agents can have a direct impact on the overall success of the organization. By providing agents with the …

The post Transform your call center into a revenue-generating powerhouse with agent experience management appeared first on OpenText Blogs.

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