Top WorkTech News From the Week of April 19th: Updates from Deltek, Appian, Pega, and More
Blog: Solutions Review - Business Process Management
The editors at Solutions Review have curated this list of the most noteworthy WorkTech news from the week of April 19th. This round-up covers announcements and updates from companies like Deltek, Appian, Pega, and more.
Keeping tabs on the most relevant ERP and BPM news can be time-consuming. As a result, our editorial team aims to summarize the week’s top headlines in the enterprise technology marketplace. The Solutions Review editors will compile a weekly round-up of vendor product news, mergers and acquisitions, venture capital funding, talent acquisition, and other noteworthy WorkTech information. With that in mind, here is some of the top WorkTech news for April 19th.
Top WorkTech News From the Week of April 19th, 2024
Appian Releases a New Version of the Appian Platform
Appian, a business process management solution provider, has announced the latest version of the Appian Platform. This release introduces Process HQ, which combines process mining and enterprise AI technology and is unified with Appian’s data fabric. Process HQ has process and data insights capabilities to help companies identify bottlenecks, build custom reports, and more. The updated Appian Platform also introduces several enhancements to Appian’s AI Copilot and generative AI capabilities.
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Appian Signs a Strategic Collaboration Agreement with Amazon Web Services
Appian has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to make generative AI more accessible to enterprise business processes. As part of the agreement, Appian will find new ways to combine Appian’s native AI and data fabric with the large language models (LLMs) provided by Amazon Bedrock and the machine learning tools from Amazon SageMaker. This will allow Appian to host LLMs within customer compliance boundaries, customize those models, and ensure that sensitive data remains secure.
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BMC Signs Agreement to Acquire Netreo
BMC, an Autonomous Digital Enterprise solution provider, has announced its plans to acquire Netreo, an IT network and application observability software company. The acquisition will help BMC strengthen its position in the observability and AIOps field and provide its customers with deeper visibility into the performance of their networks, infrastructure, and applications, all from a modern, open observability platform. It will also enable BMC to expand its Helix platform with additional application and network management capabilities. The transaction is expected to close in the first half of 2024.
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Certinia Expands its Platform with New Capabilities
Certinia, a Services-as-a-Business platform provider, has unveiled the latest innovations in its Spring 2025 platform update. The new release introduces a collection of new and expanded capabilities designed to help service businesses boost productivity, improve decision-making, and generate more accurate forecasts. Those capabilities include enhancements to Certinia’s work planner tool, updated resource request features, and improved estimation functionalities, alongside new features for automated billing event splits, flexible cash matching, vendor invoice approvals, and bank statement imports.
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Deltek Announces Dela, a Suite of AI-Powered Technologies
Deltek, a global solution provider for project-based businesses, has launched Dela, a new AI-powered business companion. Dela is a suite of AI-powered technologies built into Deltek’s solution portfolio, allowing customers to generate smart content, automate simple tasks, find information faster, and predict potential project performance. For example, Deltek’s GovWin IQ and Vantagepoint solutions already use Dela’s smart content capabilities, while the Costpoint platform currently uses its generative AI functionalities. The company also plans to bring Dela to its other ERP solutions to help companies improve their labor forecasting.
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Paystand Brings Full Payment Integration to Microsoft Dynamics 365
Paystand, a B2B payments solution provider, has brought full payment integration to the Microsoft Dynamics 365 Business Central suite. Paystand will also support Dynamics NAV, GP, AX, and Dynamics 365 Finance. The integrations are available natively on Microsoft Dynamics 365 Business Central. Paystand’s technology will access its Bank-to-Bank Network, a zero-fee, real-time payment rail that uses Paystand’s profitability behavior model and can create smart invoices with embedded payment options.
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Pegasystems Launches the Pega Infinity 24.1 Release
Pegasystems, an enterprise AI decisioning and workflow automation platform provider, has announced the general availability of Pega Infinity 24.1, the latest release of its product suite. This update introduces new enterprise-grade AI and automation enhancements designed to help organizations optimize their sales, marketing, service, and operations. The additions include additional generative AI capabilities, an integration with Tealium AudienceStream, updated digital messaging tools, real-time audience segment performance tracking, and two new accelerator bundles, Pega GenAI Analyze and Pega GenAI Automate.
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Laserfiche Grows its Solution Provider Program with New Enhancements
Laserfiche, a SaaS provider of intelligent content management and business process automation solutions, has announced plans to strengthen its partner ecosystem. The company will introduce new enhancements to its Solution Provider Program, including new product training, sales and marketing resources to support partners, and the newly introduced Premier Partner Program, which can increase the visibility of solution providers and connect them to the customers best suited to leverage their expertise.
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SAP Introduces New Add-Ons for GROW with SAP
SAP has introduced several new add-on packages for its GROW with SAP offering. These packages integrate the latest cloud solutions, infrastructure, and services into a strategic toolkit capable of addressing the challenges and opportunities that growing companies encounter. The additions include the Digital Banking Package for GROW with SAP, GROW with SAP Advanced Treasury and Risk Management Package, GROW with SAP Advanced Compliance Automation Package, and GROW with SAP Core HR Add-On.
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TELUS International Expands its Strategic Partnership with Appian
TELUS International, a digital customer experience (CX) solution provider, has expanded its strategic partnership with Appian to provide clients with an intelligent Automation as a Service (Aaa) platform for maintaining a faster, more agile end-to-end value chain. Monty Hamilton, the Senior Vice President at TELUS Internationa, says, “Our deepened collaboration with Appian marks a pivotal milestone in our journey to further empower our clients with automation solutions that eclipse the typical effort-reward equation of software development.”
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For consideration in future news round-ups, send your announcements to wjepma@solutionsreview.com.
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