Three Key CRM Trends in 2021 That Will Allow You To Better Engage Your Customers
Blog: Forrester BPM Center of Excellence
For a 30 year old technology category, it is amazing to see the CRM industry continue to grow at a staggering rate. Why? Because CRM is at the heart of every business that wants to compete on customer experience. It enables companies to access 360-degree views of customers in real time to drive reliable, trusted, […]
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