Recently I looked back ten years to the publication of Outside In, a comprehensive take on customer experience that I co-authored with Kerry Bodine. The book was based on a dozen years of research conducted by Forrester’s CX research team up to that time. Although a lot has changed in the last 22 years, I […]
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Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.
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Customizing your BPI Web Feed
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Customizing the Content Filter
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Customizing the Content Sorting
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Some integration examples
