Blog Posts Business Management

The touchless research lab experience

Blog: Capgemini CTO Blog

Significant effort is required to plan, schedule, execute the experiments, but labs never function 100% of their capacity, with administrative elements eating away at 35% of a researcher’s time. Besides that, labs tend to face cost pressures and funding hurdles. These factors, along with the challenges associated with running research labs in the midst of a global pandemic, mean that it’s critical for researchers to find ways to improve the efficiency of their efforts.

Enter touchless technologies like voice assistants. They solve for a multitude of challenges researchers face when trying to capture observations and results in a lab setting, from requirements to wear safety gear that can make it hard to take notes to rules and regulations about what kinds of devices can be brought in due to the risk of damage. In a lab environment, voice assistants can help researchers easily record experiment details in real time without losing focus or needing to use their hands or bulky equipment.

In addition to vastly simplifying the process of data capture, voice assistants also offer enhanced functionality that drives efficiency in a lab environment, including the following:

Key considerations for implementing voice assistants for research labs

But there are number of things that organizations need to keep in mind when implementing voice assistants for research labs. Voice assistant solutions should have the following capabilities:

In addition, organizations must  choose the right platform for their business needs.. There are a number of technology platforms available in the market that have voice assistant capability, from AWS Alexa to Azure Bot Service bot.

Capgemini can help determine the right solution for your needs. Additionally, we have developed many accelerators related to voice assistant, and have a team of experts that can help build a touchless experience that improves productivity, ensures compliance, and guarantees safety.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples