The Future Of Telecoms: Strategies To Transform Telcos Into Digital Services Providers
Blog: Forrester BPM Center of Excellence
Since our last major strategic reassessment of the telecoms landscape in 2011, digital transformation has further raised the need for change of the telco business model. Our key observation still holds true: The traditional connectivity-centric business model will work only for few telcos with a low-cost base. The biggest challenge facing the other telcos is […]
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