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The Future Of B2C Buying In Europe: May You Live In Interesting Times

Blog: Forrester BPM Center of Excellence

The ancient Chinese curse “May you live in interesting times” might be neither ancient nor Chinese, but it’s wholly applicable to 2020. Words and phrases like “unprecedented” and “the new normal” are, well, the new normal as infection and social unrest sweep the globe. It’s easy to get swept up in the zeitgeist of revolution, […]

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