The Digital effect
Pundits have already embarked in campaigns of the kind “do digital or die”. Right, but how would a digital enterprise look like?
And why should we do it, only because some say so? Businesses existed for hundreds of years before the “digital” technology was born.
In any case, the digital technologies evolution or perhaps, revolution, is on our cards for the long run. It is an ever on-going process. We just have to drive the enterprise on the right digital path, that is to make best use of digital developments. Because others would do exactly that.
For convenience, here are some of the digital technologies that affect your enterprise. Still, there are many more and more to come. We can only skim the surface today.
– Virtualization of digital processing, applications, storage, networking, desktop…
– Outsourcing SaaS, PaaS, IaaS, FaaS… to the Cloud
– Mobile and remote access
– Social media
– Tele-collaboration and conferencing technologies
– Application suites and services increasingly expanding to automate the whole enterprise operation
– Electronic B2B transactions with partners and suppliers
– Customer Data Integration (CDI) and Master Data Management (MDM)
– Big Data, advanced business intelligence for Decision support
– Business applications and flows Integration based on business rules
– In-memory databases for instant processing of information
– AI for decision making automation and intelligent assistants
– Virtual reality
– 3D printing
– Internet of Things, self driving cars, robots, transport drones etc.
And perhaps, sometime, in the future, the teleportation technology would let us materialise into the office before the boss or the customer arrives.
But how would the digital enterprise ultimately look like? In this vision, the enterprise could be
1. Virtual, stretching over the boundaries of a few physical enterprises owing to the Cloud and business process outsourcing enabled by fast digital communications, collaboration, B2B and transport technologies
2. Increasingly Lego like, assembled from parts such as SaaS services that would be remotely plugged in and out and configured, scaled… over the net
3. The new paradigm would be Leasing capabilities rather than buying and owning them
4. Automated end to end, with applications covering all enterprise functions and workflows and transactions executed without manual intervention due to the increasingly expanding application suites, services, IOT… beside robots, assembly bands
5. Small office footprint due to remote working, mobile access and ubiquitous communication technologies
6. On-line sales, payment, marketing and customer interaction based on web social media technologies
7. Virtual shops manned by virtual reality technologies, decreasing physical shop footprint
8. Information, integrated, normalised, consistent… due to MDM, CDI, integrated application suites…
9. Real time business intelligence, due to in-memory platforms
10. On-the-net data store and back-up on the Cloud