Blog Posts Governance, Risk, Compliance (GRC)

The Customer Feedback Conspiracy

Blog: Customer Experience Management

Did you know- Customer Feedback is one of the worst things you can do? Listen to this emotive keynote from BP Groups Chief Customer Officer, James Dodkins. It is funny and tragic at the same time.

And if this lights your fire go see the other pieces over at http://www.bpgroup.org/bpgwebinars.html

You can connect with James:
e: james.dodkins@bpgroup.org
t: @jdodkins
l: https://www.linkedin.com/in/jamesdodkins

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