The Change Management Journey of Mercy Healthcare: An AIM Case Study
Blog: IMA Blog
Mercy Healthcare is the 5th largest Catholic Healthcare System in the United States. They have facilities in 4 states and employ over 40,000 people. Between the Affordable Healthcare Act, plus sweeping clinical and operational changes, Mercy is typical of the crazy, busy world of healthcare today. In fact, they are a complex, innovative and forward-thinking organization that considers “change” a constant part of their lives.