Body of Knowledge / Reference Books Process Management

The Business Transformation Field Guide

What They Are Saying
“This book is a valuable and comprehensive collection of lessons learned for BPMS enabled transformational projects. It helps avoid costly pitfalls and should be included in any project tool box.” Marc Scharsig, Enterprise Process Management Executive, BPM Global Services LLC.
“The authors of the Business Transformation Field Guide have distilled decades of hands on experience into an easy to read and comprehensive guide to successfully running large, complex enterprise projects. The advice is refreshingly practical and contains insights that you don’t often find in books about business change. This is a book that all business transformation professionals should not only read but read and read again as there is such a wealth of knowledge that new ideas and tips can be picked up on each reading. It’s like having your own personal business transformation mentor available on demand.” Diana Davis, Senior Editor, PEX Network
“I feel the Business Transformation Field Guide is a tremendous resource and absolute must have for every professional that is tasked with executing, participating, or directing business operational change” William LaFollette, Operational Excellence Leader, Accumen, Inc.
“The Field Guide is an all-encompassing look at how to run a modern business transformation project from starting strategy to completed project and beyond. Although it leans toward Business Process Management (BPM) projects, this practical guide, by senior business consultants who have “been in the trenches,” is a major how-to guide for running any significant project. Business transformation projects are more important than ever and doing them right can be difficult. This guide illuminates why Project Managers are so valuable and covers a vast array of topics from how to build a Center of Excellence (CoE) to how to deal with temporary outside resources (contractors) and even what to include on weekly status reports. Great work by a great team!” George Barlow, CBPMP, OCEB, CSO, Trisotech
“This ‘Field Guide’ provides practical advice for all phases of a process-led transformation. It shares valuable lessons learned that every process improvement initiative can benefit from. The book is a great read for process management practitioners.” Dr. Mathias Kirchmer, Managing Director and Co-CEO, BPM-D
“There are a lot of ‘how to’ books written on this subject. Typically I review them with a skeptical eye, which was the case here. After reading the Business Transformation Field Guide, my first thought, ‘where was this book when I started?’ This Guide would have been instrumental in avoiding many pitfalls that leaders face. As a seasoned leader, we can’t remember or know everything. The guide helps to ensure you are thinking holistically and reinforcing critical areas that are key to successful transformation. I would recommend this book to transformation leaders regardless of their years of experience.” Eric Thompson, VP Operational Excellence Wyndham Worldwide
“A broad yet acceptable explanation of a wide range of issues and pragmatic considerations for business practitioners. Takes the reader through the journey of business transformation by providing clear and pragmatic nuggets of experience and expertise that the authors call “hints.” All in all, a really practical field guide structured around a comprehensive business transformation methodology. Denis Gagne, CEO & CTO, Trisotech

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