Blog Posts Process Management

The 19 Essential Technologies Of Experience Design Are Ready For Prime Time

Blog: Forrester BPM Center of Excellence

Companies are recognizing the difference that good experience design (XD) makes to winning and retaining customers. And experience design pros – the makers of these experiences, defining and refining them based on customer understanding – know that having the right technology in place can multiply their impact. We know this because my Forrester colleagues and […]

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