Super Users in Action: Training (II) – Changes driven by learning
Blog: BPTrends - Articles
Continuing to talk about the training role the Super User has in its team, it is interesting to question: what type of changes does the Super User enable? One of the big assets of the Super Users is their capacity to learn and to help people learn. Someone who is not curious and willing to […]
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Laila has worked previously in a fast consumer goods company as Supply Chain Process owner, and has participated in the implementation of the SCOR model in Supply Chain processes for all Baltic Countries.
Laila has developed the BPM 6×5 (BPM 6 by 5) model, a self-assessment model that aims to Measurement of the Maturity of an Enterprise in BPM and to guide the development of action plans to move the organization forward in maturity. Maturity in BPM became then Laila’s main topic, especially from the People’s perspective: how to create in people a process thinking mindset that enables continuous improvement?
Contact Laila at lailamrvp@gmail.com
Linkedin: https://www.linkedin.com/in/laila-m%C4%81ra-pesoa-pess%C3%B4a-13570625/
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