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Blog: Method & Style (Bruce Silver)

[This is next week’s BPMS Watch column at BPM Institute.]

When you get started in BPM, the first step invariably is documenting your current, or as-is, process. You can gather the facts from process participants and process owners in a variety of ways ? in a group, putting yellow stickies on the wall, or in separate interviews. But eventually you face the challenge of reducing that collected knowledge into a structured, semantically precise yet intuitively understandable, diagram ? a process model.

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